Operations

Remote work has been a hot topic for years, but it has truly taken the spotlight since the start of the pandemic. As companies worldwide were forced to adjust to the new reality, remote work quickly became a norm for many employees. It has changed the way we work, and for some, it has brought…

As a manager, it can be tempting to want to keep a close eye on your team’s progress to ensure everything is running smoothly. In fact, team management is likely part of your job description. There’s a fine line between supporting your team in their roles and micromanaging employees. Crossing the line can negatively impact…

Feedback is an essential aspect of any workplace. Though it can sometimes be daunting, it allows employees to understand their strengths, and capabilities, as well as areas for improvement. It also helps managers identify issues and make informed decisions about the direction of company projects and initiatives. However, for feedback at work to truly be…

More companies are building global teams (i.e., one that crosses international and/or continental borders). The benefits of having a global team include local market knowledge, around-the-clock operations, creativity and innovation, and diversity in your talent pool, among others. Despite the benefits, successfully building and managing a geographically dispersed team requires intentional and planned efforts. For…

For employees, an unlimited paid time off (PTO) policy sounds like a dream come true. In essence, unlimited PTO allows you to take as much vacation as you like and still get paid. Despite benefits to the employee, there are often cited benefits to the employer. It’s a win-win situation, right? Unlimited PTO is not…